FAQ
How can I get in contact with someone from your assistant department?
You can go to the contact page and send us an email with the subject of your query or call us on (+30) 2262089891. We will be happy to assist you!
Do I have to assembly my furniture?
90% of the products are delivered assembled, for the rest of the furniture the process of assembling is really simple and quick accompanied by book guide and tools.
What are the payment options accepted for online purchase?
- BANK TRANSFER to:
EUROBANK
BANK ACCOUNT: GR 390 260 359 0000 560 200 23 74 76
SWIFT: EFGBGRAA
BENEFICIARY: N.KRITIKOS-A.KRITIKOS O.E
- CREDIT CARDS (VISA, MASTERCARD etc)
- PAYPALL
What is the delivery time?
We normally deliver within 2 to 4 weeks (unless your order consists of custom made products. In that case the time of delivery is 8 to 10weeks ). In case you ordered a product and it is out of stock we will inform you as soon as possible that the delivery will be on delay. If you do not want to accept the delay then you may cancel your order for the specific product. The rest of your order will be delivered on time.
How do I maintain the products?
Aluminium Beton Oak Robinia Stainless steel Teak
Where do the products come from?
All products are manufactured in Germany, Spain and Italy. Then all are gathered to Jankurtz premises in Germany and from there are send to Greece.
What I can do if the product I received is not the one I ordered?
Please contact us on (+30) 2262089891
Taxes are included in the mentioned prices?
All mentioned prices in our eshop include tax 24%
